Challenge
Projections revealed a large demand gap between the aggressive Book of Business (future needs) and the current Plan of Record (prioritized studies). The organization needed to align its planning to the true Book of Business demand. Specific groups, including Data Management and Regulatory Affairs, needed to weigh the risks and costs of their current CRO operating model.
Approach
We prioritized using the Book of Business to calculate demand. Specific groups evaluated the risk-benefit and costs of their CRO model. Operating model implications were mapped at a high level using a "scaling factor," and needs were identified using industry benchmarks.
Impact
We delivered comprehensive, 'fit for purpose' resource models that were customized and leveraged for future-state planning efforts. Resource needs were mapped by program and modeled for powerful scenario planning. Resource demands were also differentiated for accelerated vs. standard programs to ensure accurate projections.
