Challenge
The client's data across its clinical trial operations and portfolio existed in silos. Master data management solutions were identified as needed but required bridging with the business and IT functional groups to be successful.
Approach
Scimitar led cross-functional business workshops to gather requirements and assess downstream system impacts. We designed and oversaw testing across regression, functionality, and data validation streams, supported users with training and SharePoint onboarding resources, and executed a targeted change plan with stakeholder messaging, newsletters, and go-live communications. A "hypercare" support model ensured smooth adoption and tracked resolution of early-stage issues.
Impact
The new MDM system enabled standardized, high-quality data across partner and portfolio domains. Users gained clarity in data definitions and improved confidence in dashboard outputs. The enterprise saw faster onboarding, fewer data conflicts, and a foundation for future releases aligned to industry standards and AI-readiness efforts.
