Challenge
A Top 10 Pharmaceutical company grew substantially through multiple Mergers and Acquisitions, resulting in a fragmented resource environment. The company faced competing priorities for resources and lacked a common process to allocate resources. There was no long-run visibility into resource needs or available capacity across the organization.
Approach
We led a cross-functional core team with to establish a common framework, selected tools, and developed solutions, leveraging data on the book of work and resourcing algorithms. Deep engagement with groups institutionalized Resource Management capabilities, and a Network of RM Owners to scale RM acumen across the organization.
Impact
We delivered a common RM framework and approach for the 5,000-employee organization. The client gained the ability to proactively anticipate and address resource gaps, understand and improve productivity, and establish scenario planning capabilities for portfolio and business development. RM roles were institutionalized across the organization.
