Human Capital, Workforce Planning & Optimization

Services

Human Capital, Workforce Planning & Optimization

Our strategic workforce planning methodology leverages a holistic framework across the key dimensions of Leadership, Culture, Talent, Performance, and Structure. We apply deep industry expertise to transform your organization’s book of work into required capabilities and resource demand. We deploy robust, interconnected planning tools that integrate diverse data sources and algorithms to inform proactive workforce planning.

Harmonizing a Common Resource Management Process after Several M&A Events

Establishment of a common resource management framework across R&D functions after substantial growth through M&A.

Insights

Challenge: A Top 10 Pharmaceutical company grew substantially through multiple Mergers and Acquisitions, resulting in a fragmented resource environment. The company faced competing priorities for resources and lacked a common process to allocate resources. There was no long-run visibility into resource needs or available capacity across the organization.

Approach: We led a cross-functional core team with to establish a common framework, selected tools, and developed solutions, leveraging data on the book of work and resourcing algorithms. Deep engagement with groups institutionalized Resource Management capabilities, and a Network of RM Owners to scale RM acumen across the organization.

Impact: We delivered a common RM framework and approach for the 5,000-employee organization. The client gained the ability to proactively anticipate and address resource gaps, understand and improve productivity, and establish scenario planning capabilities for portfolio and business development. RM roles were institutionalized across the organization.

Resource Ramp-Up Model Developed to Meet Surging Growth in Pipeline

Development of a customized, fit-for-purpose resource model to help a company proactively manage the surging demand from its future pipeline.

Insights

Challenge: Projections revealed a large demand gap between the aggressive Book of Business (future needs) and the current Plan of Record (prioritized studies). The organization needed to align its planning to the true Book of Business demand. Specific groups, including Data Management and Regulatory Affairs, needed to weigh the risks and costs of their current CRO operating model.

Approach: We prioritized using the Book of Business to calculate demand. Specific groups evaluated the risk-benefit and costs of their CRO model. Operating model implications were mapped at a high level using a “scaling factor,” and needs were identified using industry benchmarks.

Impact: We delivered comprehensive, ‘fit for purpose’ resource models that were customized and leveraged for future-state planning efforts. Resource needs were mapped by program and modeled for powerful scenario planning. Resource demands were also differentiated for accelerated vs. standard programs to ensure accurate projections.

Transforming Medical Writers to Content Strategists Organization

Redesign of a medical writing organization to enable regulatory content transformation and resolve major issues with role clarity and reactive management.

Insights

Challenge: The Content Governance Team at a Top Global Biopharma had become highly reactive due to high resource turnover and a persistent lack of role clarity across its function. This confusion and reactive state impacted the team’s ability to execute its core mission of regulatory content transformation and reuse solutions.

Approach: We conducted stakeholder interviews to identify key findings: reactive work, unclear roles, and capability gaps. The future state was designed based on principles to simplify responsibilities, invest in core capabilities, and invest in tools to support the long-term content transformation strategy.

Impact: The project delivered a future state organization with clear responsibilities, structured into safety and clinical documents teams. Each process compliance lead role was clarified to balance Process & Compliance work with Content Transformation capabilities. This structure aligns the team to realize the broader Pharma Vision of increased patient benefit at lower cost.

Services